Privacy Policy

Last updated: 31 July 2026

Iqra Studio respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit iqrastudio.online, place an order, or contact us.

1. Information We Collect

We may collect:

  • Your name, phone number, email address, billing address, and delivery address.
  • Order details, selected products, sizes, payment method, and purchase history.
  • Bank-transfer receipts and payment-reference information.
  • Messages sent through WhatsApp, email, social media, or customer support.
  • Device, browser, IP address, cookies, website activity, and analytics information.

2. How We Use Your Information

We use your information to:

  • Process, confirm, and deliver orders.
  • Verify advance bank payments.
  • Contact you regarding order confirmation, shipping, returns, or exchanges.
  • Share delivery information with PostEx Courier or another delivery partner.
  • Prevent fraud and unauthorized transactions.
  • Improve our products, website, and customer service.
  • Send promotional messages where you have agreed to receive them.
  • Fulfil legal, accounting, and regulatory requirements.

3. Shopify and Service Providers

Our store is hosted on Shopify. Shopify may process customer information to provide ecommerce, checkout, hosting, security, analytics, and related services.

We may also share necessary information with:

  • PostEx Courier and other delivery partners.
  • Payment and banking service providers.
  • Website analytics and marketing providers.
  • Customer-support and communication services.
  • Government or legal authorities where required by law.

We only share information needed to perform these services.

4. Payment Information

For advance bank payments, we may receive your payment receipt, transaction reference, account name, and order number for verification.

We do not request customers to share bank passwords, ATM PINs, card PINs, or online-banking passwords.

5. Cookies and Analytics

Our website may use cookies and similar technologies to:

  • Remember cart contents and preferences.
  • Keep the website functioning correctly.
  • Understand website traffic and customer behaviour.
  • Measure advertising and marketing performance.
  • Improve your shopping experience.

You can restrict cookies through your browser settings, although some website features may not function correctly.

6. Marketing Communications

We may contact you about new arrivals, offers, and promotions where permitted. You may opt out at any time by using the unsubscribe option or contacting us.

7. Data Retention

We retain order and customer information only for as long as reasonably required to:

  • Complete your order.
  • Provide customer support.
  • Process returns or exchanges.
  • Maintain business, tax, and legal records.
  • Resolve disputes and prevent fraud.

8. Information Security

We take reasonable measures to protect your personal information. However, no website, online transmission, or storage system can be guaranteed to be completely secure.

9. Your Rights

You may contact us to request:

  • Access to your personal information.
  • Correction of inaccurate details.
  • Deletion of information where legally permitted.
  • Removal from promotional communications.

We may need to verify your identity before completing a request.

10. Children’s Privacy

Our website is not intended for children who are unable to enter into legally binding transactions. Orders placed by minors should be made with the involvement of a parent or legal guardian.

11. International Customers

International customers should contact us through WhatsApp before placing an order. Personal information may be shared with international couriers, customs authorities, and logistics providers where necessary to deliver the order.

12. Changes to This Policy

We may update this Privacy Policy when our services, legal obligations, or business practices change. The revised policy will be published on this page with an updated date.

13. Contact Us

For privacy-related questions, contact:

Iqra Studio
Website: iqrastudio.online
WhatsApp: 03278350233
Location: Pakistan